Associate Director, Organizational Development

Basel, Switzerland · Pharma International (Commercial Organization)

Enterprise coach and OD lead for a 13,000-person global commercial organization spanning ~100 countries. Diagnose and intervene in large, complex systems — culture, strategy, leadership, learning and governance — to reimagine the operating model in support of business transformation and healthcare ecosystem development.

AI-Native Operating Model Architect · 2026 – Present

• Research and design of AI-native operating models — moving beyond organizational redecoration to architecting scalable living systems that jointly optimise human autonomy and machine intelligence.
• Focus on structural productivity gains and human potential, including human–agent governance, decision rights and accountability in AI-augmented workflows.

Enterprise Coach, Transformation Office · 2020 – 2025

• Partnered with senior leadership across 20+ affiliates to co-create and implement strategic initiatives, including organizational and operating model redesign; influenced senior stakeholders to drive systemic change and unlock value.
• Facilitated senior leadership workshops aligning strategy with organizational capability — enabling high-impact decision-making and high-performing teams.
• Led design and implementation of global learning experiences for 13,000+ employees, applying Learning Organization principles, systemic consulting and integrated AI applications to advance the strategic vision.
• Elevated global OD competency through adaptive, networked capability-building — leveraging Generative AI, Organizational Network Analysis (ONA) and behavioural psychology to deliver personalised, scalable and human-centric development.
• Built the Collaborative Network Capability programme, addressing collaborative overload at a systems level and helping colleagues use relational capital to deliver greater patient benefit at lower cost to society.
• Recognition: 2× Brandon Hall Group Gold Awards of Excellence (2022) and i4cp Next Practices Award top-ten finalist (2023).

Founder & Principal Consultant · Coach (ICF PCC) · Author

Basel, Switzerland · Independent practice, alongside corporate role

Advisory and coaching practice helping organizations become places where humans and AI both flourish — AI-first in mechanism, deliberately human in purpose and governance.

• AI-native organization design — working with leadership teams to redesign the operating model itself rather than bolting AI onto existing structures. Engagements typically open with an Adaptation Gap Assessment: where is exponential technology outpacing a linear organization?
• Individual and team coaching — 2,000 hours accompanying leaders and teams through complex change, transitions and agile transformations. ICF PCC with ICF Advanced Team Coaching certification.
• Author of A Soulful Transition (2026) and co-author, with Peng Wang, of The Living Organization (2026) — architect of the AI-Enabled Living System framework. Published in English and Simplified Chinese.
• Mindfulness and conscious leadership — formal teacher training (University of Oxford Mindfulness Centre) and long personal practice, including study in Bhutan and Nepal; integrates neuroscience, positive psychology and somatic approaches.
• Speaking and advisory on AI-native organization design and the future of work; builds working agentic AI systems hands-on — leadership personas for coaching practice, digital-twin content studio, automated multilingual learning pipelines.

Global Senior Organizational Development & Learning Partner

Zurich Metropolitan Area, Switzerland

Led global OD and leadership development across business units and global functions, driving agility, cultural transformation and strategic alignment through systemic approaches.

• OD consulting across global functions and business units — organizational diagnosis, organizational design, agile team development (self-organization, Scrum), ADKAR change management, and customer-experience facilitation.
• Leadership development programmes for first-line and middle managers; coached senior leaders through complexity and uncertainty. Global Programme Lead for the Digital Leadership Portfolio.
• Spearheaded the Learning Agility Leadership Programme — ranked top 3 in the Deloitte Global HR Awards 2019.
• Built OD competency organization-wide through communities of practice and by developing OD toolkits, methodologies and frameworks.

Senior Consultant / Project Manager — Global Strategy & Organizational Development

Germany & United Kingdom

Eight years leading strategy and organizational transformation projects across regions and divisions in an industrial manufacturing environment, with people and programme leadership responsibility.

• Led divisional strategy development and implementation across regions, structuring large programmes and leading cross-functional project teams, applying systemic and advanced consulting methodologies to drive operational excellence — highest deal supported reaching EUR 8bn.
• Led organizational transformation projects designing adaptive operating models, balancing immediate business needs with long-term strategic goals across multi-regional, cross-cultural contexts.
• Defined and delivered OD and change management programmes supporting digital transformation: organizational diagnosis and interventions, culture assessment, design and implementation of evaluation metrics, and divisional change initiatives — including shifting sales mindset toward co-creation, service-culture and customer-experience programmes.
• Mobilised grassroots communities of change advocates across internal and external social networks, growing a global coaching and change community to 13,000+ members.

Co-Founder & Head of UK Hub (Lead Link)

London, United Kingdom · concurrent with Siemens role

Co-founded and led the UK hub of an internal coaching scheme structured on holacracy principles — coaching employees to support and challenge them toward their full potential, with people and development responsibility for the UK coaching team.

• Built and led the UK coaching team as Lead Link, and grew the wider coaching community from 8 to 13,000+ members globally; secured sponsorship from the Siemens Diversity Office.
• Experimented with agile self-organization, Scrum team development and holacracy as live organizational design practice.
• Delivered individual and team coaching for senior leaders; advanced the diversity agenda in partnership with the diversity office.
• Recognised with internal awards (WVS60) and Siemens Managing Board recognition (2017).

Strategy Consultant

Shanghai, China

Delivered strategy engagements across automotive, renewable energy, FMCG and financial services.

• Designed export sales strategies and operational frameworks for global expansion, contributing directly to revenue growth that helped the client become China's largest automotive OEM.
• Developed and implemented a relocation and production-setup strategy for a top-tier automotive supplier with turnover above EUR 1bn and 5,000 employees worldwide, establishing its China operations.
• Consulting delivery across renewable energy, FMCG and financial services sectors.

Supply Chain Technology Transfer (Cambridge Thesis Placement)

United Kingdom & China

• Manufacturing technology transfer within global supply networks, conducted under a Rolls-Royce thesis scholarship during the Cambridge MPhil.